Privacy Policy

Last Updated: [18 Aug 2025]

This Privacy Policy describes how Ampere Cart (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://amperecart.com (the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Device Information

When you visit the Site, we automatically collect certain information about your device, including details such as:

Web browser type and version
IP address and geographic location
Time zone and language preference
Information about how you interact with the Site (pages visited, time spent, click patterns, etc.)

b) Order Information

When you place or attempt to place an order, we collect information such as:

Name
Billing and shipping address
Email address and phone number
Payment Information (such as payment method type – credit/debit card, UPI, wallet, or bank transfer). Please note that we do not store your complete financial details. All payment transactions are securely processed by our authorized payment gateway (e.g., PhonePe / Razorpay), in compliance with RBI and PCI-DSS standards.

c) Other Information

Information you provide when contacting us (via email, forms, or chat support)
Feedback, reviews, or queries submitted through the Site

2. How We Use Your Personal Information

We use the information collected for purposes including but not limited to:

Order Fulfillment – Processing payments, arranging deliveries, and sending invoices/confirmations.
Customer Support – Communicating with you about your orders, queries, or complaints.
Fraud Prevention – Screening orders for potential risk or fraudulent activity.
Service Improvements – Analyzing browsing behavior (through cookies & analytics) to optimize our Site.
Marketing (with consent) – Providing you with promotional offers, newsletters, or product updates.

3. Sharing of Personal Information

We do not sell or rent your personal data to third parties. We only share your data with:

Payment Gateways (e.g., PhonePe, Razorpay, Banks) – To securely process payments.
Logistics/Shipping Providers – To deliver your orders.
Analytics Services (e.g., Google Analytics) – To understand and improve user experience.
Legal Authorities – If required to comply with applicable laws, regulations, or to protect our rights.

4. Data Security

We take the security of your personal and financial information seriously. Measures we use include:

SSL (Secure Socket Layer) encryption for all transactions.
PCI-DSS compliant payment processing systems.
Restricted employee access to personal data on a need-to-know basis.
Regular monitoring and testing for vulnerabilities.

However, no transmission over the Internet can be guaranteed 100% secure. By using our Site, you acknowledge this risk.

5. Data Retention

We retain your Order Information for as long as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
You may request deletion of your personal data at any time by contacting us.

6. Your Rights

Depending on applicable laws (including GDPR and IT Act, 2000), you may have the right to:

Access the personal data we hold about you.
Request corrections or updates to inaccurate data.
Request deletion of your personal data (subject to legal obligations).
Opt out of marketing communications at any time.

7. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can control cookie settings through your browser.

8. Governing Law

This Privacy Policy shall be governed by the laws of India. In case of disputes, the courts of Jaipur, Rajasthan shall have exclusive jurisdiction.

9. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

📧 Email: support@amperecart.com