Frequently Asked Questions

What Shipping Methods Are Available?

We partner with trusted courier services (such as Delhivery, DTDC, Blue Dart, and India Post) to ensure safe and timely delivery across India. The available shipping methods will be displayed at checkout based on your location. Standard and expedited options may be offered depending on the serviceability of your area.

How Long Will it Take To Get My Package?

Our estimated delivery timelines are as follows (after your order has been dispatched):

  • Metro & Tier-1 Cities: 3–5 business days

  • Tier-2 & Tier-3 Cities: 5–10 business days

  • Remote / Difficult-to-Serve Areas: 7–15 business days

Please note: Delivery times may vary due to courier partner operations, public holidays, or other unforeseen circumstances. You will always receive tracking details once your order has been shipped.

How Do I Track My Order?

Once your order is shipped, you will receive a confirmation email/SMS with a tracking ID and courier partner details. You can use this tracking ID on the courier’s website/app to check real-time updates on your shipment.

How Do I Place an Order?

Placing an order is simple:

  1. Browse the products you wish to buy.

  2. Add them to your cart.

  3. Proceed to checkout and fill in your shipping and billing details.

  4. Make a secure payment through PhonePe, UPI, cards, net banking, or wallets.

  5. You will receive an order confirmation instantly.

Do I Need an Account to Place an Order?

No, creating an account is optional. You can place an order as a guest by simply entering your shipping and billing details. However, registering an account allows you to:

  • Save addresses for faster checkout

  • Track all your orders in one place

  • Receive exclusive offers and updates

How Should I to Contact if I Have Any Queries?

For any questions, concerns, or assistance:

Our support team is here to help you.

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